Frequently Asked Questions
Everything you need to know about your FELLA SWIM order.
How do I find my perfect fit?
We recommend referring to our comprehensive Size Guide located on each product page. Our swimsuits are designed with high-quality Italian fabrics that offer a firm, supportive fit; if you are between sizes, we suggest sizing up.
What is your return policy?
We accept returns on full-priced items within 14 days of delivery, provided they are in original condition with all tags and hygiene liners intact. Please note that sale items are final sale and cannot be returned.
How long does shipping take?
Domestic orders typically arrive within 2-5 business days via express courier. International shipping generally takes 5-10 business days depending on your location and local customs processing.
Can I change or cancel my order after it has been placed?
To ensure fast delivery, we process orders quickly. Please contact our customer service team within 1 hour of placement, and we will do our best to accommodate changes before the order is dispatched.
How should I care for my FELLA swimwear?
To maintain the longevity of your suit, hand wash in cold water with mild detergent after use. Avoid rough surfaces, do not tumble dry, and always dry in the shade to prevent color fading.
Do you offer international shipping?
Yes, we ship worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your destination. Please be aware that international orders may be subject to local import duties and taxes.